Monika designs and builds its temperature monitoring solutions in the UK. This is our specialist field - we aim to be best at what we do without distraction. When you invest in a Monika system you are benefiting from 15 years - experience in installing and supporting over 1500 sites, many of them like yours. | |
| | Our design objective has been simplicity - "Simple to install, simple to train, simple to use, simple to maintain". This has been reflected in the recognition that our PC based system has achieved since launch in 2004: | |
| - 2005 - Foodservice Consultants - Society International (FCSI) Europe - Honourable Mention for distinguished design
- 2005 - Hospital Health & Aged Care Australia - Honourable Mention for distinguished design
- 2004 - Hostec-EurHotec at Hotelympia UK - Shortlist of five, new technology award
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We design, develop, sell, install, commission and train our own systems. We control the process that will deliver the right solution for the needs of "client". As we continue to develop our products we build in the experience we gain. | |
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We have specialist personnel in all areas of our business. Many have been with us since the company was established. | |
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Our Industry Relationships | |
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Major industry manufacturers are familiar with our systems and have worked with us on many projects over the years. We in turn are familiar with their products and know best how to monitor them. | |
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| Our policy is "a life long relationship with our customers". This is backed by national UK support unparalleled in the industry. This includes our hotline technical staff and our national team of highly trained installation and service engineers. We offer service contracts on all our systems, covering telephone and VPN support, comprehensive on site breakdown cover with 72 hour call out response, annual on site service with probe calibration, and software upgrades. Training is available as required at competitive rates. | |
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If our system or any part of it fails to perform to expected standards we will remove it and replace it without argument. More frequently our system will highlight faults in monitored equipment, and in the way your staff utilise that equipment. We are committed to assisting you in resolving these issues as part of our post installation support. Please note, however, that we do not provide food safety advice. Systems will be set up with default settings, and any alterations to these will be understood to be at client request. | |
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