Monika Simplifies Allergen Management with New Team Management Function

We’ve simplified allergen management within our smart, cloud-connected compliance management system.

Under Monika’s Team Management function, operators can now add ‘products’, e.g an ingredient, part of a meal such as lasagne, or a full dish such as lasagne, garlic bread, and green beans. Under each product, managers can list individual ingredients, including each of the 14 allergens as well as identifying special diets such as plant-based.

Using this feature, staff can quickly and confidently provide relevant information for customers with dietary restrictions. By assigning allergen information to individual ingredients and part of dishes, teams can provide detailed breakdowns so they can offer alternative substitutes to suit unique requirements.

The University of East Anglia has already begun using this feature, which has proven to be a massive benefit, as Catering & Retail Safety Manager, Susan Estall comments:

“Monika has proven to be an invaluable tool across our thirteen outlets. Its ability to seamlessly update information in real time ensures that accurate allergen details are consistently available at the touch of a button, enhancing both efficiency and guest confidence.”

The icon-driven feature makes it simple to use, and as Monika’s system does not come pre-programmed with data, ensures no confusion while managers customise ‘products’ with their unique attributes.

Kate Aston, Monika National Sales Manager, is excited to see the positive impact the new feature is already having:

“Since the introduction of Natasha’s Law in 2021, there has been an increased focus on allergens across the entire foodservice industry, not just the PPDS (prepared and packaged on premises for direct sale) the legislation pertains to. Customers have come to expect clear communication around dietary requirements, but the high staff turnover rate in the hospitality sector, risk of miscommunications and human error, or cumbersome binders of information can make this challenging. Our allergen management capabilities eliminate these risks, giving staff the tools to advise customers with confidence.”

Please note: All allergen data is reliant on correct configuration on the part of the operator. Monika is not responsible for the input or verification of any data using this feature.